PRIVACY POLICY

Privacy Policy
Effective Date: May 27, 2024

1. Introduction
ShadowLight Consulting Inc. is a Canadian-based leadership development firm. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect
  • Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, job title, and company name.
  • Non-Personal Information: We may collect non-personal information automatically when you visit our website, including but not limited to your IP address, browser type, operating system, referring URLs, and information about your usage of our website.

3. How We Use Your Information
We use the information we collect for various purposes, including:
  • To provide and improve our services.
  • To respond to your inquiries and provide customer support.
  • To send you newsletters, marketing communications, and other information that may be of interest to you, with your consent.
  • To analyze website usage and improve our website’s functionality and content.
  • To comply with legal obligations and protect our rights and interests.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
  • With service providers and partners who assist us in operating our website and providing our services, subject to confidentiality agreements. You will be explicitly notified if and when this is applicable.
  • When required by law or to comply with legal processes.
  • To protect our rights, property, or safety, and the rights, property, or safety of our users or others.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights and Choices
You have the following rights regarding your personal information:
  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request the correction of inaccurate personal information.
  • Deletion: You have the right to request the deletion of your personal information under certain conditions.
  • Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at connect@shadowlightglobal.com.

8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

9. Third-Party Links
Links to third-party websites may be provided solely for your information and convenience. If you use these links, you may leave our Site. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: connect@shadowlightglobal.com

This Privacy Policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. By using our website, you agree to the terms of this Privacy Policy.